About Telmar South Africa In South Africa Telmar is the industry standard and is used by all advertising agencies and media owners who run computerised media planning systems. Telmar has a proud reputation for professionalism and development at the leading edge of technology. The advertising and marketing industry look to us for advice and support. The use and knowledge of our systems is considered of vital importance in the advertising media planning field. Focus on Client Service Jackie Van Dyk Before I started working for Telmar, I was an Implementation Planner at Mediacom (now Media Compete), working on Procter and Gamble. I joined Telmar in September 2000 as a Client Service and Sales Executive. My roles include assisting clients with queries, giving training sessions on various Telmar programmes, ensuring that all software pertaining to Telmar is in order, advising clients on how to use the software in order to best achieve their objectives, assisting the data department with checking that studies have been loaded correctly, continually testing the software to ensure that it is in running order and that upgrades to the programmes have been applied, ad-hoc runs for clients and cold calling and presenting to new business prospects. The part that I love most about my job is the interaction with clients and the relationships that are formed.   In my spare time, I adore curling up with a good book or just hanging out with my wonderful husband, Nathan.       Focus on Data